Deliveries Monday – Friday, excluding public holidays

  • Ground – 5 to 7 working days Coast to Coast – Free
  • Next day – order before 3pm EST – $25
  • Same day Manhattan – order before 1pm EST – $55

Same day shipping applies to Manhattan zip codes starting with 100 only.

All orders are delivered by Fedex.

When placing your order please ensure that the billing and shipping address details are correct, as we are unable to redirect. Please note that your billing address must match the address on your credit card statement.

When your order is shipped from our US warehouse, we will send you a confirmation email.

Delivery times are estimates and start from the date of dispatch. We will endeavor to send your order out as quickly as possible but we cannot be responsible for delays as a result of remote delivery locations or adverse weather conditions. Please note that orders being shipped to Alaska and Hawaii may be subject to delay.

For security reasons, all purchases require a signature upon delivery. Please be aware that our service is not a named delivery service and anyone at the designated delivery address may sign for your delivery. We will not be liable for a lost or missing order that has been signed for in a building, for example an office address that has been provided for delivery.

If no one is available to sign for the delivery, the driver will make a total of three delivery attempts on three consecutive business days. If there is still no one available to sign for the package, after 5 days with no communication, it will be returned to our warehouse.

If you have any questions or would like us to arrange an order on your behalf please contact us on +1 310 432 2500.