Victoria Beckham x Estée Lauder Shipping Regions
The limited edition VB x Estée Lauder collection launches on September 1st and will be available exclusively online at victoriabeckham.com, esteelauder.com and at our Dover Street London and Landmark Hong Kong stores.
The collection will launch in the US through partners from 4 September.
Victoria Beckham x Estée Lauder Shipping
We ship Monday to Friday excluding public holidays.
Free Standard shipping is 2-3 working days.
Collect in store delivery will be available at the Dover Street London & Landmark Hong Kong stores.
For security reasons, all victoriabeckham.com online purchases require a signature upon delivery. Please be aware that our service is not a named delivery service and so anyone at the designated delivery address may sign for your delivery. We will not be liable for a lost or missing order that has been signed for in a building, for example an office address that has been provided for delivery.
If you are unable to sign for the delivery, the driver will make a total of three delivery attempts on three consecutive business days. If there is still no one available to sign for the package, after 5 days with no communication, it will be returned to our warehouse.,
Victoria Beckham x Estée Lauder Shipping Costs
- UK Standard Delivery 2 - 3 working days - Free
- EU Next day – order before 3pm GMT - €22
- HK Express (2-3 business days) - $250HKD
- SG Express (2-3 business days) - $45 SGD
We ship to Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Holland, Norway, Switzerland.
Please note the next day service applies to all major European cities, with outlying areas taking an additional day. Deliveries to Norway and Switzerland may be subject to customs delays outside of our control.
- US Ground 5 - 7 working days coast to coast - Free
- US Next Day Express (order before 3pm EST) - $25
Victoria Beckham x Estée Lauder Orders
Orders may be placed from 1 September when the collection launches. Reserving items in advance of this date is not possible, however you can register your interest in all of your favourite products and we will email you when they are available to order.
When placing your order on victoriabeckham.com please ensure that the billing and shipping address details are correct, as we will not be able to redirect your delivery.
VB x Estée Lauder items that are placed in your shopping basket are not reserved and may be purchased by other customers. We will let you know if we are unable to fulfill your order. We may choose not to accept your order at our discretion for any reason without liability to you. Examples of occasions we may not accept your order are: that we are unable to obtain authorisation for payment; shipping restrictions apply to a particular item; the item ordered is out of stock; the item ordered does not satisfy our quality control standards and is withdrawn; or that you do not meet the eligibility criteria set out within the Terms.
We may also refuse to process and therefore accept a transaction for any reason to anyone at any time at our sole discretion. This includes refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
After submitting an order, we will send you an order acknowledgment email. This email will include your order number, details of the items you have ordered from us and delivery details. Please note that this email is an acknowledgement of your order and is not an acceptance of your order. Order status may take up to 1 hour to update after the order has been placed and payment will be debited from your card when your order is dispatched. All orders undergo routine security checks.
Due to the level of interest in the VB x Estée Lauder collection, you may be required to queue before placing your order.
Victoria Beckham x Estée Packaging
Victoria Beckham branded packaging will not be provided with all VB x Estée Lauder beauty orders, however you can add a gift message at check out.
Victoria Beckham x Estée Returns
When you place an order on victoriabeckham.com, you are welcome to return any item(s) using our free returns service, provided you return them within 14 days of delivery.
Victoria Beckham x Estée Lauder beauty products must be returned unused, unopened, and in their original packaging or they will not be accepted. Item(s) must be returned from the original shipping country with the original returns form. Please note that we may not refund item(s) that are sent without any returns paperwork.
Items are faulty if they are received damaged. In the unlikely event that you receive a product that is deemed faulty you should contact the client services team immediately.
If you have any questions please don’t hesitate to contact us on +44 20 7501 1122 or [email protected]