Wholesale Assistant



  • In coordination with the Visual Merchandiser and Showroom Coordinator, manage existing accounts appointment bookings for the next selling campaigns  
  • Communicate customer status knowledgeably with the Sales team and across other departments such as Logistics, Production and Finance in order to provide excellent service to the customer  
  • Chase orders, input them into the system and process order confirmations 
  • Monitor reorders, exchanges and RTV’s (including paperwork and shipping) throughout the selling season 
  • Proactively help the wholesalers in monitoring their sell-through by suggesting  stock swaps where possible  
  • Accurately, clearly and efficiently track all goods movements in case of repairs 
  • Identify and report marketing opportunities when in discussion with retailers 
  • Handle sample / product / content requests from retail
  • Attend to general vendor issues effectively 
  • Develop excellent relationships with wholesalers 
  • Update customers with seasonal RRPs, training material and mark-down guidelines 
  • Update Key Accounts with shipping timelines where necessary


Essential Skills & Requirements:

  • 2 year’s Wholesale experience, within the luxury fashion sector desirable 
  • Excellent communication and interpersonal skills 
  • Excellent organisation skills and able to work effectively within a team 
  • Working knowledge of Microsoft Office and Excel 
  • Knowledge of Zedonk and Joor preferred, but not essential
Hammersmith London
Hammersmith London