We ship Monday to Friday excluding public holidays on a DDP basis, so no additional customs or import charges will be applicable.
- Next day – order before 3pm GMT – €22.
We ship to Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Holland, Norway, Switzerland.
Please note the next day service applies to all major European cities, with outlying areas taking an additional day. Deliveries to Norway and Switzerland may be subject to customs delays outside of our control.
- Next day – order before 4.30pm GMT – £7
- Collect in store – we will contact you once your order is ready – Free
Collect in Store
You can shop online at victoriabeckham.com and have your order delivered to our Dover Street London store. Delivery is free and we will contact you once your order is ready to collect.
We aim to deliver orders placed by 4.30pm on Monday-Friday the next working day. Orders placed after 4.30pm on Friday and on Saturday/Sunday will be available for collection in-store Tuesday of the following week.
When you visit you will need to provide a copy of your online order confirmation along with the card used to make payment and sign for the collection.
36 Dover Street
+44 20 7042 0700
The store is open 11 – 7pm Monday- Saturday and 12 – 5pm Sunday GMT
We ask that you collect your order within 14 days of delivery. If you are unable to visit during this time or you have any other queries please contact us on +44 20 7501 1122 or [email protected]
All orders are delivered by DHL.
When placing your order please ensure that the billing and shipping address details are correct, as we are unable to redirect.
Please note that your billing address must match the address on your credit card statement.
When your order is shipped, we will send you a confirmatory email.
Before we can dispatch your purchases, we may need to confirm your details with your card issuer. We will do our best to keep delays to a minimum. Our delivery time starts from the moment an order is accepted and includes a 24 hour period where your items will be processed and dispatched by our warehouse. Please note this can take longer during our sale periods when it may take up to 48 hours for shipments to be dispatched
Delivery times are estimates and start from the date of dispatch. Please note that in some areas of the United Kingdom and Europe there is a limited range of delivery services available. We will endeavor to send your order out as quickly as possible but we cannot be responsible for delays as a result of remote delivery locations or adverse weather conditions.
For security reasons, all victoriabeckham.com online purchases require a signature upon delivery. Please be aware that our service is not a named delivery service and anyone at the designated delivery address may sign for your delivery. We will not be liable for a lost or missing order that has been signed for in a building, for example an office address that has been provided for delivery.
If no one is available to sign for the delivery, the driver will make a total of three delivery attempts on three consecutive business days. If there is still no one available to sign for the package, after 5 days with no communication, it will be returned to our warehouse.
During our sale period, your order will be shipped in our eco packaging option, wrapped in tissue paper and sent out in a brown box, which is 100% recyclable. All orders arrive in discreet packaging with no indication of its contents.
If you have any questions regarding shipping please contact us on +44 20 7501 1122 or [email protected]